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COMMUNITY

  • — At the heart of Gucci, you will find our people. We bring together people from different backgrounds, with a wide range of skills and mindsets. We all collaborate to create dreams and turn our products into desires.

  • — We believe all the roles and functions participate in the creation of Gucci texture and are a fundamental part of our growth and success.

Artlab & Leather Goods, Shoe, and Jewelry Industrial Operations

Helping the creative direction to bring a meaningful impact in our business is a crucial part of your role.

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KNOW THE MAIN PURPOSE

— ArtLab & Leather Goods, Shoe and Jewelry Industrial Operations is the impressive facility that will help give life to the revolutionary aesthetic of the Design Team by developing the sought-after Gucci products of the future, and thus help sustain the business of the brand. To meet the demand for Gucci’s items, the Gucci Industrial Platform relies on preserving manufacturing know-how, vertical integration, and lead time reduction.

DEFINE KEY VALUES

— Innovation and best-practice sharing, along with teamwork, creativity, and internal engagement, are the soft values which combine to form the foundations of this area. And that’s not at all! The whole process starts from research and experimentation within Gucci ArtLab, the Company’s futuristic centre of industrial craftsmanship and prototyping laboratory for leather goods, jewelry, and shoes products. It is a testament to Company belief in creativity, artisanal craftsmanship, innovation and technology and sustainability.

CHOOSE A ROLE

  • Industrial Engineers
  • Leather Goods and Shoes Artisans with high technical specialization
  • Raw Materials Researchers
  • Production Controllers

Brand and Customer Engagement

We are looking for Dream-makers who aim to be part of a team that develops innovative strategies combining art and science in order to enhance the engagement with our customers.

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KNOW THE MAIN PURPOSE

— Being able to create a strong connection between our brand and our clients is the focus of our Brand & Customer Engagement department. The team is involved in strengthening our customer engagement across all brand touchpoints worldwide. Nowadays creating such a connection between the brand and its customers is becoming more and more essential. It’s the point of contact through which we bring our values and philosophy to life.

DEFINE KEY VALUES

— A strong interest in brand positioning, product marketing, data driven innovation and storytelling will be decisive. Dream-makers working in this area are also expected to demonstrate a sensitivity towards the cultural and social issues that are shaping the contemporary world.

CHOOSE A ROLE

  • Media Planning
  • Social Media and Editorial Content
  • Special Events
  • Corporate and Fashion Communications
  • CRM
  • Customer Journey
  • Campaign Journeys
  • Customer Analytics & Insights
  • Graphic Design
  • Product Marketing

Design Team

You'll be ensuring a groundbreaking level of artistry and consistency within each project that is conceived and realized.

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KNOW THE MAIN PURPOSE

— The Design team aims to develop and ensure the Collection and Special Projects are consistent with the aesthetics of the Brand and the vision of the Creative Director. Our Dream-makers always also ensure a ground-breaking level of artistry that challenges the status quo, making sure that our aesthetics are expressed to the full.

DEFINE KEY VALUES

— Creativity is key within the Design team. The best way to foster it is by welcoming diverse cultures and people with different backgrounds. This aspect guarantees a constantly different point of view and mindset, which are at the core of our approach.

CHOOSE A ROLE

  • Senior Designer
  • Designer
  • Junior Designer
  • Product Assistant
  • Fabric Research&Development Specialist
  • Tailor and Pattern Maker

Digital

You will have to own a vision and a mindset oriented towards innovation, being able to collaborate. These are the main skills needed to be part of this talented team!

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KNOW THE MAIN PURPOSE

— The Global Digital team comprises the following teams: Product Development, Digital Content, User Experience, Digital Analytics and Digital Operations, e-tailers, and Concession partnerships. A virtuous collaboration between teams should enable an accelerated digital growth. Dream-makers here aim to redefine our long-term strategic vision, integrating digital technology. This process allows us to constantly develop new digital products providing our customers with a seamless experience through content, digital design, data, and technology.

DEFINE KEY VALUES

— Collaborating as one innovative, diverse, multidisciplinary team with the aim of delivering value to our customers with high-speed and high-quality results, embracing agile ways of working and seamless teamwork across functions.

CHOOSE A ROLE

  • Data Analyst
  • Digital Content Specialist
  • Digital Developer
  • Service Designer
  • Mobile Developer
  • Digital Data Scientist
  • Digital Product Manager
  • Scrum Master
  • Agile Coaches
  • Concession Partnership Managers

Global Merchandising

Merchandising brings the brand even closer to everyday life, enhancing a sense of community among our customers. This will be your mission.

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KNOW THE MAIN PURPOSE

— The team’s key role is to guarantee a constant and smooth connection between products and markets. Global merchandising plays a pivotal role in terms of product & buying strategies. On one hand collection merchandising is closely working with the Design teams on collection structures, while the retail merchandising is focused on defining tailored product assortments with a cross-channel approach to reach sales objectives. This is one of the many examples where extraordinary collaborations and teamwork are key. As a result, global merchandising is composed of a team of product & market experts who envision and meticulously plan collection cycles.

DEFINE KEY VALUES

— Product sensitivity, strategy & analytical thinking, multicultural mindset are key values characterizing this department and the Dream-makers who are part of it.

CHOOSE A ROLE

  • Collection merchandiser
  • Retail Merchandiser
  • Digital Merchandiser
  • Outlet & Special Production Merchandising Assistant

Global Visual Merchandising

Your creative approach is a way to let our creations shine in order to build an emotional connection with our customers.

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KNOW THE MAIN PURPOSE

— Our Dream-makers here work to ensure the creative message is clearly expressed in the global retail network and in all company’s creative activations and events. This has to be done consistently with the merchandising strategy and the creative company esthetic identity, which is at the core of our brand language and visual identity.

DEFINE KEY VALUES

— Creativity and innovation are the fundamental skills for our Dream-makers working within this area. They will play a key role in our brand’s success and in achieving our main objectives – like impacting the world of fashion (and beyond) by bringing the most creative and advanced ideas to life.

CHOOSE A ROLE

  • Visual Merchandising Designers and Visual Merchandisers

Gucci 9

Shortening the distance between our consumers and the brand is your goal. You'll be the link, the facilitator of a relationship built on support and care.

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KNOW THE MAIN PURPOSE

— Enhanced with the most advanced technical knowledge (systems, tools, and contact channels) and an impressive pool of talented people, Gucci 9 is revolutionizing ways of working in client services. Strategically positioned in 6 cities across the world (Florence, New York, Tokyo, Seoul, Singapore, Shanghai) the Gucci 9 hubs exude the visual and creative identity of Alessandro Michele’s Gucci, fostering a true digital retail space and mindset. Different channels such as phone, e-mail, live chat, social media messaging, and videocall are at play, bridging the distance between an ever-growing community of Gucci clients and our client advisors.

DEFINE KEY VALUES

— In this unique ecosystem, human interaction and true care are at the core. Entering the Gucci 9 world means entering a world of extraordinary innovation and challenge where emotional, talented, ground-breaking Dream-makers with a distinctive team spirit meet.

CHOOSE A ROLE

  • Back-office Specialist and Client Advisor along with People Leadership
  • Project Management and Clienteling

Gucci 9 - Product Care

You’ll be key to increasing our brand loyalty, deploying new customer journeys, managing Product Care operations and exploring new opportunities to support Sustainability and New Businesses.

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KNOW THE MAIN PURPOSE

— Our mission is to evolve customer desires into a best-in-class experience; this will also allow our brand to turn After Sales into a competitive advantage for the business itself.
Being part of a unique company in the luxury fashion industry, with such an After Sales structured organization, you will be able to lead the overall flow of end-to-end for technical returns. You will be provided with all the tools needed and will be able to take advantage of our completely integrated system across all functions involved in the operational activities. In order to improve our service performance, support the retail community and remote assistance, you’ll be playing a key role using our dedicated policies, procedures, business analysis, and repair strategy. These form your goals and the projects you’ll be involved in, with the objective of continuing to foster our business.

DEFINE KEY VALUES

— Product Care is the place where different areas meet, while extraordinary collaborations happen. Being part of Product Care means being part of a world requiring different skills such as agility and the ability to work with cross functional and international teams.
Here is where Product behaviors meet Customers’ expectations on quality and service;
Repairs processes and Spare Parts procurement meet Clienteling and Merchandising initiatives to support the sales; where analysis, IT and process optimizations sustain new ways to engage our customers, as well as re-inventing our businesses.
You will have to own two different approaches: one to deliver operational excellence, showing your technical and rational attitude; on the other hand you’ll have to show your truest Dream-maker soul, putting passion and empathy in everything you do – in order to truly understand our customers’ needs and dreams.

CHOOSE A ROLE

  • Front Office and Back Office operations staff as well as People Leadership
  • Process Engineer
  • Business Analysis
  • Services expert, Products & Quality expert, Clienteling

Indirect Channels

Indirect channels, outlet, and travel retail is for the daring entrepreneurs: bringing the brand towards its full business potential.

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KNOW THE MAIN PURPOSE

— This three-faceted team guarantees that the brand can break new ground, while ensuring its exclusivity and reinforcing control over the distribution.
In Wholesale and Indirect Channels, you will drive the brand distribution capacity working with external partners, making sure that our product is able to reach many more clients, expanding our community over its geographical reach while keeping its value.
In the Outlet team you will drive the channel performance and positioning supporting the internal store network with the right processes, tools and KPIs. You will make sure that our product gets the most of its value over time and maintains our sustainability goals.
In Travel Retail you drive the business making sure that we have the best positioning in airports and travel locations, supporting our internal store network and working with external partners to maximize our geographical presence and reach full potential.

DEFINE KEY VALUES

— What makes the difference here is: having a strong commercial attitude together with an entrepreneurial spirit, as well as possessing a business acumen, the ability to collaborate and leverage with different departments.

CHOOSE A ROLE

  • Wholesale Manager
  • Travel Retail Specialist
  • Outlet Business Analyst

Retail

You’ll be the one able to provide a memorable experience to our customers during their whole journey: before, during, and after they visit our stores.

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KNOW THE MAIN PURPOSE

— Creating a joyful and exceptional customer experience is everything. Our stores are where the real magic happens, it’s our chance to entertain our clients and to transfer on to them all of our core values.

DEFINE KEY VALUES

— Our stores are the real places where we build deep, long-lasting relationships and create solid and profound bonds between our clients and the brand itself.

No matter where you come from or your background, here you have to show your curiosity, empathy, self-determination, generosity in sharing what you know, and your driven need to overachieve when it comes to results.

CHOOSE A ROLE

  • Client Advisor
  • Store Manager
  • Team Manager
  • Product Care Specialist
  • Store Director & Training Manager

GUCCI GRADE

— Gucci GRADE, the Gucci Retail Graduate Program, is addressed to newly graduates who are willing to bring their creativity in Gucci and embark on a journey in our world. The program has been designed to enable future Dream-makers to start their shining career with us and join a constellation of talents in the Retail field. Students have the opportunity to enter a 24 month path on an international scale and learn about the full 360°store environment. The project is currently available in China, in the EMEA Region and in Korea and will be further expanded to include new Regions in the months to come.

Retail Operations & Performance

This area is made for those who have a natural orientation towards simplifying things & finding solutions.

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KNOW THE MAIN PURPOSE

— The team’s mission here is making sure life, for all the profiles in the global Gucci retail network, is as easy as possible. They act as a key point for all the initiatives in terms of processes and tools in all of our stores. The team aims to coordinate the retail evolution with a common approach worldwide.

DEFINE KEY VALUES

— This team is made up of Retail Experts with a unique and deep knowledge in terms of innovation and more. Our Dream-makers must have a specific sensitivity towards the concept of “simplification”, which is key in succeeding within this area.

CHOOSE A ROLE

  • Retail Operations Project Manager
  • Retail Performance Manager/Specialist

Staff Functions

You'll be expressing your team working attitude within a diverse group of people providing specialized support.

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KNOW THE MAIN PURPOSE

— There is a wide range of functions and roles within this category, so that Dream-makers with diverse skills, can express themselves differently. Even though you will be sharing a common main purpose: to provide assistance and specialized advice for an efficient organization operating within the business objectives.

DEFINE KEY VALUES

— Analytical skills and team working skills are valued, especially when combined. Staff embodying and embracing these values contribute to creating an open and accessible working environment – as our brand essence states.

CHOOSE A ROLE

  • Financial Controller
  • Legal Counsel
  • People Partner
  • IT Service Leader
  • Finance
  • Human Resources IT
  • SecurityLegal & CSR and Facilities

Store Planning

You'll be one of the people with an overall vision of how creativity is taking shape in our stores.

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KNOW THE MAIN PURPOSE

— The Store Planning area is responsible for developing and translating the Gucci Creative Director’s vision into the architecture and interiors of all our stores worldwide.

DEFINE KEY VALUES

— Expressing one’s sense of aesthetics is crucial, as well as having a taste for clear design, and deep knowledge of trends (i.e., in architectural history and interiors). The Store Planner should be able to transform those ideas into sketches and then into plans, drawings, and renderings.

CHOOSE A ROLE

  • Store Planner and Store Design Development Assistant

Supply Chain

Optimizing processes with a sustainable approach and an agile mindset is what makes this area, and its roles, key.

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KNOW THE MAIN PURPOSE

— Gucci Supply Chain plays a crucial role in building a competitive advantage ensuring the fit among market trends, production timing and strategic priorities.
This function has the main purpose to make products available to customers at worldwide level and within the time required by the market. It becomes possible thanks to a timely and accurate analysis of demand trends, the best definition of inventory targets, the optimization of replenishment process for all business channels, and an effective and integrated stock management at worldwide level.

DEFINE KEY VALUES

— Curiosity, open mindedness, and out of the box thinking are key values that characterize this area, along with innovation, readiness to embrace new challenges to respond to market changes.

CHOOSE A ROLE

  • Demand Planner
  • Business Analyst
  • Product Allocation Planner
  • Order Management and Project Management
COMMUNITY AREAS